Cleveland and Gale Flooring Privacy Notice

Cleveland and Gale Flooring provide high-quality carpets and flooring to domestic, commercial, and industrial sectors. In line with the General Data Protection Regulation (GDPR), which came into effect on 25th May 2018, we have updated our Privacy Notice. This ensures that anyone wishing to understand how we handle their data can find all the necessary information here. If there is anything you would like to know about how we process your personal data that is not covered in this notice, please do not hesitate to contact us.

Visitors to Our Website

When someone visits flooringandtiling.co.uk, we use the third-party service Google Analytics to collect standard internet log information. Google Analytics works by reading the user’s IP address and then setting a cookie on www.npfencing.co.uk containing a unique ID (allowing Google to generate accurate audience figures). The IP address is never used again, and the unique ID does not contain any personally identifiable information.

We share this anonymised data with the third-party company RWD Click, which uses it to compile website usage statistics and make improvements to our website.

If you do not wish for Google Analytics to collect your data, you can download a browser add-on that prevents Google Analytics from using your information:
Google Analytics Opt-Out.

How We Process Your Personal Data

The legal basis for storing and processing your personal data is contractual. We cannot fulfil your request for new flooring without knowing your property address and having the ability to contact you for clarifications, invoicing, and other necessary communications. You may request access to your data at any time. Your full rights are listed at the bottom of this notice.

We provide a contact form on our website for those wishing to visit our showroom at the weekend. We request a name and contact details to arrange a convenient visit. This information is only used for responding to your specific enquiry and is never stored in a database or shared with third parties. The data is received as an email and used solely for communication purpose.

Data Retention

  • Personal data related to enquiries that do not result in a contract is deleted after 1 year.
  • Personal data related to contracted work is deleted after 5 years.

If you have any concerns regarding how we handle your personal data, please contact us.